ISSN: 978-1-4276-2090-3 (Online)
            978-1-4276-2091-0 (Print)


  • Theory and Principles
  • Service Operations
  • Pricing, Quality, and Benchmarks
  • Service Systems and Dynamics
  • Satisfaction and Excellence
  • Transformation and Innovation
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* Hard copies of "Service Science" Available
2009-09-02 13:21:07

Buy a hard copy of <<Service Science>> V1N1 at Lulu.com

(http://www.lulu.com/content/paperback-book/service-science-v1n1/7610134)