978-1-4276-2091-0 (Print)
- Theory and Principles
- Service Operations
- Pricing, Quality, and Benchmarks
- Service Systems and Dynamics
- Satisfaction and Excellence
- Transformation and Innovation
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Service Science
Volume 1 · Number 1 · Spring 2009 i Jim Spohrer Editorial Column: Welcome to Our Declaration of Interdependence 1 Daniel Livengood, Richard Larson The Energy Box: Locally Automated Optimal Control of Residential Electricity Usage 17 Wai Kin Victor Chan, Cheng Hsu Service Scaling on Hyper-Networks 32 Stephen L. Vargo, Melissa Archpru Akaka Service-Dominant Logic as a Foundation for Service Science: Clarifications 42 Robin G. Qiu Computational Thinking of Service Systems: Dynamics and Adaptiveness Modeling 56 Magali Dubosson, Emmanuel Fragniere The Consequences of Information Overload in Knowledge Based Service Economies: An Empirical Research Conducted in Geneva 63 Jin Dong, Xinxin Bai, Wenjun Yin, Ming Xie, JP Fasano, Thomas Li iFAO: Facility Network Transformation Services for Specific Customer