Why have services grown into the dominant sector of developed economies? Our analysis of secondary data shows that business services make the strongest contribution to the rise of the service sector ...

This paper presents a continuous time optimization model for a dynamic pricing and inventory control problem in a dual-channel supply chain system. We consider a manufacturer’s redesign of traditio ...

The author deconstructs the prevailing conceptualization of non-profit marketing and concludes it rests on three principles: voluntary exchange, an open system organization, and self-interest motiva ...

A major challenge in service design is the ability to generate useful service concepts for development. New service concepts, however, are often difficult for customers to articulate. In this study ...

The intangible and inseparable nature of services is generally thought to increase the risk perceived by consumers when making purchase decisions. This higher level of perceived risk arises because, ...

grace :    Thanks for Prof. Larson's excellent editorial that calls on more research on education. According to Tryggvason and Apelian (2006), the current way of educating the majority of engineers in the US h ...

Robin Qiu:    The Website finished a update/upgrade. This is a test to make sure it works well.